* Triage calls are calls where symptoms are reported by the caller as opposed to requests for information. Approximately one fifth of calls to NHS Direct are from people not reporting symptoms but seeking health information.
Key Health Data for the West Midlands 2003
Figure 9.3. Monthly call distribution *
* Triage calls are calls where symptoms are reported by the caller as opposed to requests for information. Approximately one fifth of calls to NHS Direct are from people not reporting symptoms but seeking health information.
For more information please contact Sarafina Cotterill on 0121 414 8117
© Department of Public Health and Epidemiology, University of Birmingham